DHS USCIS RAIO On-Site Administrative Support Services Team Lead Job at Terrestris Global Solutions, Washington DC

  • Terrestris Global Solutions
  • Washington DC

Job Description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking an experienced Administrative Support Services- On-Site Lead to provide on-site leadership and administrative support for Refugee, Asylum, and International Operations (RAIO) within Refugee and International Operations (RIO).

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the On-Site Lead at Terrestris do?

The Administrative Support Services- On-Site Lead provides on-site leadership and serves as the primary point of contact for face-to-face communication between the Contracting Officer's Representative (COR) and the Contractor regarding operational performance and service delivery. This position supports the Refugee, Asylum, and International Operations (RAIO) mission within Refugee and International Operations (RIO).

What does a typical day look like for the On-Site Lead?

You will:

  • Serve as the primary on-site liaison between the COR and the Contractor for all operational and performance-related matters.
  • Facilitate face-to-face communication to resolve issues, coordinate activities, and ensure compliance with contract requirements.
  • Monitor day-to-day operations to ensure services are delivered in accordance with established standards.
  • Coordinate across all supported locations, acting as the central point of contact despite being physically located in Camp Springs, MD.
  • Identify, escalate, and assist in resolving performance or operational concerns.
  • Support contractor management and site leadership to maintain service continuity and quality.
  • Ensure compliance with federal policies, procedures, and contractual standards.
  • Perform executive-level administrative support services.
  • Provide calendar management, correspondence preparation, document control, and meeting coordination.
  • Utilize Microsoft Office products (Word, Excel, PowerPoint, Outlook) to prepare reports, briefings, and tracking documents.
  • Maintain confidentiality and professionalism in handling sensitive and mission-critical information.
  • Support leadership and program staff in a fast-paced, high-visibility federal environment.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the U.S. permanently, without sponsorship.
  • Active Secret Security Clearance
  • Bachelor's degree from an accredited college or university is required.
  • At least one of the following:
    • Three (3) years of overall project management experience obtained within the last five (5) years; or
    • Experience managing a project and/or contract valued in excess of $2 million; or
    • Supervision of approximately 25 or more employees supporting a project and/or contract.
  • Three (3) years of experience as an Executive Administrative Assistant within the last five (5) years.
  • Demonstrated proficiency using Microsoft Office products.
  • Strong leadership and interpersonal communication skills.
  • Ability to operate effectively in a federal contracting environment.
  • Proven ability to manage competing priorities and collateral responsibilities.
  • High attention to detail and strong organizational skills.
  • Professional judgment, discretion, and the ability to handle sensitive information.
  • Experience supporting senior-level executives or program leadership.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT © 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved.

Job Tags

Full time, Contract work, Part time, For contractors, Work at office

Similar Jobs

Nastech Global

Technical Delivery Manager Job at Nastech Global

 ...Job Title: Sr. Technical Delivery Manager Location: North Chicago, IL (4 days onsite per week) Clearance Required: US Citizen with Secret or Top Secret Clearance Job Type: Direct Hire Top Skills Strong people/soft skills (will not manage a team but help... 

Raytheon

FPGA/ Digital Design Engineer II - Onsite Job at Raytheon

 ...discipline. Degree must be obtained by start date. \n \n \n ~ Experience or coursework with one or more of the following: Digital Electronics, Circuit Design or Analysis, Digital Design, or HDL coding targeting configurable logic devices. \n \n \n ~ Experience... 

Boston Standard / New England Ductless

Drain Technician Job at Boston Standard / New England Ductless

 ...Experienced Drain Technician Join the Boston Standard Team! At Boston Standard Plumbing, Heating & Electrical , we're raising the...  ...exceptional customer experience. If you're experienced with drain cleaning, high-pressure water jetting, descaling, and sewer camera... 

Henry Ford Health

Medical Assistant- Primary Care Job at Henry Ford Health

 ...of services from primary and preventative care to complex and specialty care, health...  ...of the nation's most respected academic medical centers and is leading the Future of Health...  ...campus. Job Description Medical Assistant - Henry Ford Health Job Title... 

Genus Law Group

Calling All Assistant District Attorneys, Public Defenders, and other Advocates for Justice! Job at Genus Law Group

 ...Empathy, integrity, and a commitment to providing clients with exceptional service. Attention Assistant District Attorneys and Public Defenders! Are you ready to trade in the grind of long hours and state bureaucracy for a rewarding role that offers flexibility and...