Job Description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Responsibilities

• Manage customer invoice review, develop fleet recommendations, and report on the overall truck/fleet cost. 
• Conduct Business Reviews and jointly visit local sites in the development and support of the company FleetSTATS System.
• Visit distributors/branches and end-users as needed to further investigate/research/resolve issues to ensure customer retention and develop after-market opportunity.
• Participate in the research, development, and implementation of new on-line features as well as communicate customer & dealer feedback to management.
• Aid the District Service and Parts Managers (DSPM) group in developing & meeting customer compliance regarding invoicing.

Minimum Qualifications

• 2-4 years of related experience
• Associate's degree (Business/Technical) - Non degree considered if 6+ years of related experience along with a high school diploma or GED
• Frequent travel (6-20%)
• Frequent overnight stays (6-20%)
• Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday.

Preferred Qualifications

• Experience with Fleet Management. 
• 3-5 years' experience in aftermarket support function involving material handling.
• Good working knowledge of FleetSTATS, data collection and reporting methods including Microsoft Excel or Power BI.
• Experience as a lead technician or Field Service Manager.
• Good interpersonal, communication, and organizational skills.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

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