Job Description

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

The Retail & Used Car De-Fleet Manager (Europe) is responsible for leading the end-to-end strategy and operations for vehicle de-fleeting trade-in management refurbishment and sales across the European region.

This role is accountable for maximizing vehicle residual values through accurate valuation effective refurbishment planning efficient inventory management and optimized route-to-market decisions. Working cross-functionally with Sales Fleet Service Finance and Retail Operations teams the De-Fleet Manager ensures all returned and traded vehicles are processed efficiently marketed through the most appropriate sales channels and sold in a manner that maximizes profitability while supporting Lucids premium brand standards and customer experience.

The successful candidate will drive operational excellence establish scalable de-fleet processes develop strategic remarketing partnerships and deliver performance through robust KPI management ensuring a best-in-class used vehicle and Certified Pre-Owned operation across Europe.

Key Responsibilities

• Lead the valuation pricing and resale strategy for all Lucid trade-in and de-fleet vehicles ensuring accurate vehicle appraisals margin optimization and effective route-to-market decisions.
• Develop and manage European used vehicle sales channels including retail wholesale auction and third-party marketplace partnerships to maximize profitability speed of sale and market coverage.
• Design and oversee a standardized EU de-fleet process covering vehicle returns inspections refurbishment logistics storage and sales readiness.
• Collaborate cross-functionally with Sales Service Retail Operations Fleet and Finance teams to ensure efficient vehicle processing and minimize cost leakage.
• Define track and report key performance indicators related to vehicle turnaround times refurbishment efficiency inventory aging channel performance and profitability.
• Drive continuous improvement initiatives to enhance operational efficiency stock turn customer experience and financial performance.
• Support the implementation and ongoing management of the Certified Pre-Owned (CPO) program ensuring vehicles meet brand quality and compliance standards.
• Manage fleet return processes with leasing and fleet partners ensuring timely execution accurate condition assessments and maximum value recovery from returned vehicles.
• Identify and resolve process bottlenecks across the used vehicle lifecycle to improve operational performance and optimize residual value outcomes.
• Deliver a premium end-to-end customer experience guiding customers through every stage of the sales journey with a consultative approach tailored solutions and seamless vehicle delivery and ownership transition.
• Build lasting customer relationships and drive brand loyalty by proactively resolving issues exceeding expectations and continuously enhancing the customer experience to generate advocacy and satisfaction.
• Set up & drive campaigns (GTM) for all regions in conjunction with the NSCs in relevant markets

Qualifications

• Experience in Automotive Management Supply Chain Finance or a related discipline preferred but not essential.
• Minimum of 8 years proven success in vehicle de-fleet remarketing used vehicle operations or a related automotive industry role.
• Demonstrated expertise in end-to-end de-fleet and remarketing operations including vehicle valuation refurbishment planning and inventory management.
• Strong understanding of residual value management and the commercial drivers impacting profitability across wholesale and auction channels.
• Proven experience defining managing and reporting on key operational and financial KPIs within a de-fleet/remarketing environment.
• Proficient in CRM and business management systems with Salesforce experience preferred.
• Excellent negotiation communication and presentation skills with the ability to influence stakeholders and build effective relationships with internal and external partners.
• Strong commercial acumen with a strategic mindset capable of identifying growth opportunities driving process improvements and delivering sustainable business results.
• Highly analytical results-oriented and self-motivated with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently while collaborating effectively across cross-functional teams and international markets.
• Fluent in English both written and spoken; additional European languages are advantageous.

This is a Lucid office-based role in Amsterdam

Required Experience:

Manager

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