Patient Intake Coordinator – Home HealthWeekend Home Health Intake | Referral Management | Insurance VerificationPuget Sound Home Health & Hospice is seeking an experienced weekend Patient Intake Coordinator to support home health referral and intake operations.Work Schedule: Friday, Saturday, Sunday, Monday.Work remotely from home on Saturday and Sunday.Must work onsite for Friday and Monday. 8-5 pmThis role is ideal for candidates with strong experience in home health intake, referral coordination, insurance verification, and Home Care Home Base (HCHB) workflows.Why Work With Puget Sound Home Health & HospiceMake a meaningful difference in the lives of patients and familiesWork alongside highly skilled clinicians and supportive office teamsAccessible leadership with a strong commitment to diversity, equity, and inclusionCollaborative, fast?paced, and positive work environmentCompensation :$25-30 an hour, based on experienceTake Care of You Medical, dental & vision + free telehealthPaid holidays, sick time & vacationFlexible scheduling to fit your lifeEmployee Assistance Program & Emergency FundPlan for the Future 401(k) with company matchCompany-paid life & AD&D insuranceHealth & Flexible Spending AccountsTuition reimbursement & growth opportunitiesA Few Extras Pet insuranceMileage reimbursementEmployee referral programVoluntary insurance optionsJob SummaryThe Patient Intake Coordinator (Home Health) is responsible for managing the complete intake and referral process, ensuring all documentation, insurance verification, and regulatory requirements are met prior to admission. This role serves as a key liaison between referral sources, physicians, payors, marketers, and internal clinical teams to support timely and compliant patient admissions.Key ResponsibilitiesReview and process home health referrals for completeness, accuracy, and appropriatenessVerify insurance eligibility, benefits, authorizations, and coverage requirementsEnsure compliance with state, federal, and payer intake requirementsObtain and review physician orders, face?to?face documentation, and supporting clinical recordsCoordinate referrals with hospitals, physician offices, community partners, and marketing teamsCommunicate effectively with payors, physicians, and internal staff to resolve missing or incomplete documentationEnter and manage referrals within Home Care Home Base (HCHB) or applicable intake systemsSupport efficient daily intake operations to meet census, quality, and service goalsMaintain positive relationships with referral sources and community partnersIdentify opportunities to improve intake workflows, service access, and patient experienceMust be available to cover some weekend hours on a rotation basisRequired Qualifications2+ years of experience in healthcare intake, referral coordination, or patient accessWill work Sat and Sun, every weekend, normal work hoursHome Health and/or Hospice intake experience strongly preferredExperience with Home Care Home Base (HCHB) strongly preferredSolid understanding of insurance verification, authorization, and payer guidelinesAbility to communicate professionally with physicians, referral sources, marketers, and payorsStrong organizational skills and ability to manage multiple referrals simultaneouslyDetail?oriented with a focus on compliance, accuracy, and timely processingCustomer?focused with the ability to market services assertively and tactfully
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